PROCUREMENT PARTNER: Security & Safety Services

Company Overview

Datalinx Technology Solutions is a New Mexico‑based fire, security, and low‑voltage contractor serving customers statewide. Since 2017, Datalinx has developed extensive experience supporting New Mexico schools, public agencies, tribal communities, and commercial facilities.

Datalinx’s mission is to create safe, secure, and dependable environments through technology while serving customers with innovation, transparency, and a servant‑leadership mindset. Their work is intended to create peace of mind, strengthen organizations, and provide solutions that make a lasting difference.

They emphasize reliable, practical, easy‑to‑use systems built for the long term. Whenever possible, they prioritize open and non‑proprietary solutions that give customers flexibility and avoid unnecessary dependence on a single provider. Staff training and confidence in system use — including basic troubleshooting — are core priorities.

Datalinx provides ongoing service, troubleshooting, maintenance, system expansions, and technical support. They work closely with customers to understand facilities, solve problems, and develop solutions that fit both immediate needs and long‑term goals.

Services Available

Datalinx provides fire, security, communications, and low‑voltage solutions, including:

• Fire alarm installation, replacement, inspections, monitoring, service, and maintenance
• Security cameras and video surveillance
• Access control
• Intrusion detection and prevention
• Mass notification
• Structured cabling and network infrastructure
• Intercom and communication systems
• Audio‑visual systems
• In‑classroom audio enhancement
• Vape detection
• Weapon detection
• System upgrades, troubleshooting, repairs, and ongoing support

Their manufacturer‑trained team includes professionals with NICET and BICSI credentials, as well as manufacturer‑specific certifications. They serve urban, rural, and tribal communities throughout New Mexico, providing ACES participating agencies with a single local partner for a broad range of facility technology needs.

Pricing Structure

Pricing is based on the scope and requirements of each project or service request and may include:

• Fixed project pricing
• Quoted service and repair work
• Labor and materials
• Inspections
• Monitoring
• Preventative maintenance
• Ongoing service

Proposals clearly identify work and associated costs before work begins. Recommendations consider long‑term value, including reliability, serviceability, ease of use, future expansion, and ongoing maintenance costs.

Datalinx’s goal is to provide ACES participating agencies with competitive pricing, quality systems, responsive support, and a dependable technology partner long after installation.